How to Save Google Chrome Console Logs for Troubleshooting

If you're experiencing issues with Alleo or need to share technical details with Alleo support, saving your Google Chrome Console log can be very helpful. The Console log captures messages, errors, and warnings generated by a website, allowing the Alleo support team to troubleshoot effectively. Here’s a step-by-step guide to saving Console logs in Google Chrome.

Steps to Save Console Logs

Step 1: Open the Developer Tools Console

1. Open Google Chrome and navigate to the Alleo board or page where you’re experiencing the issue.

2. Press F12 on your keyboard, or use the following shortcut based on your operating system:

   • Windows/Linux: Press Ctrl + Shift + J
   • Mac: Press Cmd + Option + J

   This will open the Developer Tools panel with the Console tab selected by default. If it’s not, select Console from the top menu of the Developer Tools panel.

Step 2: Reproduce the Issue

To capture useful information, try to recreate the steps that lead to the issue. The Console will log any relevant information during this time, including errors, warnings, and messages.

Step 3: Save the Console Log

Once you’ve reproduced the issue, you can save the Console log as a file:

1. Right-click anywhere in the Console output area.
2. Select Save as… from the context menu.
3. Choose a location on your computer where you want to save the log file.
4. Name the file (e.g., “console-log.txt”) and click Save.

The Console log will be saved as a .txt file, which can then be shared with the support team or attached to a support ticket.

Additional Tips

• Clear the Console: If there are too many messages in the Console, you can click the Clear Console button (a circle with a line through it) to remove previous logs before reproducing the issue.
• Filter Log Levels: You can filter log levels to show only Errors, Warnings, or Info by selecting the appropriate options at the top of the Console panel.

Sharing the Log File

Once saved, you can attach the Console log file to your Alleo support ticket to help the Alleo support team diagnose the issue more effectively.

By following these steps, you’ll be able to provide detailed Console logs to assist with troubleshooting your issue.